1. What is Krazy Thread? 

Krazy Thread is a Navsari-based women’s fashion brand that offers trendy, comfortable, and elegant clothing. Our mission is to inspire every woman to express her individuality through fashion.

 2. How do I place an order? 

Browse our website, select your favorite design, choose your size, and add it to your cart. Then, proceed to checkout and complete payment.

 3. What payment methods do you accept? 

We accept all major debit/credit cards, UPI, Net Banking, and popular wallets through our secure payment gateway.

4. Do you offer Cash on Delivery (COD)? 

Yes, Cash on Delivery is available for selected locations across India.

5. How long does delivery take? 

Orders are processed within 1–2 business days and delivered within 5–7 business days, depending on your location.

6. Can I return or exchange my order? 

Yes. We accept returns or exchanges within 7 days of delivery for unused, unwashed items with tags intact. Please refer to our Return Policy for details.

7. What if I receive a damaged or wrong product? 

If your product is damaged or incorrect, please contact us within 48 hours of delivery with order details and product photos. We’ll arrange a replacement or refund.

8. How do I track my order? 

You’ll receive an email or WhatsApp update with your tracking ID once your order is dispatched.

9. Do you offer international shipping? 

Currently, we ship only within India. International delivery will be available soon.

10. How can I contact customer service? 

You can reach us via email at Krazythread@gmail.com or WhatsApp us 9601773044. We’re available Monday to Saturday, 10:00 AM – 6:00 PM.

Managed by: 

VD Enterprise, House No. 2674, Shivamnagar, Samroli, 

Ta. Chikhli, Nav

sari, Gujarat 396521